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Privacy Policy

Last Updated: August 28, 2023

Your privacy is of utmost importance to us. This policy outlines how we handle and protect your personal information.

1. Information We Collect

When you place an order or engage with our services, we may collect information such as your name, email address, billing and shipping address, and other relevant details required for order processing.

2. How We Use Your Information

Your information is solely used for the following purposes:

  • Order Processing: To ensure seamless transactions and deliver our services efficiently.
  • Customer Support: To address your queries, feedback, or any issues you might face.
  • Analytics: We employ Google Analytics and proprietary store analytics to better understand our website's traffic patterns and user behavior, which aids in improving our services and user experience.

3. Non-Disclosure of Information

We firmly believe in the confidentiality of our customers' data:

  • No Sale of Data: We do not, under any circumstances, sell your information to third parties.
  • Service Providers: Some trusted third parties (like analytics providers) may access your data to help us operate and improve our services. They are bound by confidentiality obligations and don’t have rights to use the data beyond what’s necessary.

4. Your Rights and Choices

  • Data Removal: Should you wish to remove your information from our database, please reach out to us through our contact page, and we will process your request promptly.
  • Cookies: Our website uses cookies to enhance user experience. You have the choice to disable cookies through your browser settings, but this might affect the functionality of our website.

5. Security

We employ robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While no online service is 100% secure, we strive to protect your information to the best of our ability.

6. Changes to This Policy

From time to time, we may update this Privacy Policy. Any changes made will be reflected here, and we encourage you to review this page periodically.

7. Contact Us

For any questions, concerns, or feedback regarding this Privacy Policy or your personal data, please use the contact page on our website. We’re committed to addressing your concerns promptly.

Thank you for trusting Ancestry Minds with your precious memories and personal information. Your confidence in us is paramount, and we're dedicated to upholding it.